Product quality failures can be a nightmare. And when they occur, whether it is recalls, warranty claims, or unit level repairs, we need to quickly regain the trust of the consumer by fixing issues and communicating with customers proactively. This limits the damage of quality issues, and it inspires customer confidence and loyalty.
This report explains how new business network technology enables us to track the full chain of custody for every item from start to finish, providing visibility across final products, intermediates, and raw materials. And it does this in real time, from their source, across trading partners and to the end consumer.
Download and learn how to enable full traceability and chain of custody, and enhance customer confidence.